Service availability by country |
International mail service availability chart (Updated on January 13)
Because of the global reduction of flights, considerable delivery delays are expected for accepted outbound mail items.
How to read the table
The countries/territories whose status has changed since the announcement on December 24, 2020 are indicated in bold.
For information on the delivery delays and other precautions, please see “Delays in Japan” and “Precautions concerning delivery and other matters after mail items arrive at the destination countries and territories.”
✔: Acceptable, *: Acceptable for some items or to some regions (see Restrictions), X: Not acceptable, -: No service
International ePacket is included in Air Letter-post items. International ePacket Light is not acceptable because it is included in SAL Letter-post items.
Destination
Number | Destination | Letter-post | Parcels | E M S | Restrictions, and Delays in Japan (N): Restrictions in the normal period (T): Temporary restrictions caused by the novel coronavirus pandemic (D): Delays in Japan | Precautions concerning delivery and other matters after mail items arrive in the destination countries and territories (Contents of notification from foreign postal operators) | ||||
---|---|---|---|---|---|---|---|---|---|---|
Air | SAL | Surface | Air | SAL | Surface | |||||
037 | China | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | ||
006 | United States of America | * | X | ✔ | X | X | ✔ | X | (T) Among Air items, only some letter-post items are accepted. Check “Acceptance/non-acceptance of international mail to the United States, etc.” for details. (N) EMS items to some regions are not acceptable. | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. |
042 | Republic of Korea | ✔ | – | ✔ | ✔ | – | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory). Items will not be handed directly to addressees in the following area. Affected area: Daegu | |
135 | Philippines | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | (D) Loading items onto airplanes is expected to take about two to three weeks due to the shortage of loading space caused by the reduction of flights. (N) EMS items to some regions are not acceptable. | International mail processing centers are operating with a skeleton workforce in order to accept inbound mail items. Therefore, delivery delays will be experienced in the country (territory). Only postal items containing cheques or medical supplies will be delivered to quarantine areas. |
037.3 | Taiwan | ✔ | – | ✔ | ✔ | – | ✔ | ✔ | ||
037.1 | Hong Kong | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory). | |
013 | Australia | * | X | ✔ | X | X | ✔ | X | (T) Among Air items, only some letter-post items are accepted. Check “Acceptance/non-acceptance of international mail to the United States, etc.” for details. (N) EMS items to some regions are not acceptable. | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. |
165 | Thailand | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | ||
065 | Great Britain | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | (D) Transportation of outbound mails to the destination is expected to take considerable time due to the shortage of cargo space caused by the reduction of flights. | Items will not be handed directly to addressees. |
151 | Singapore | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Items will not be handed directly to addressees, so writing the addressee’s phone number on the item is recommended. | |
082 | Iceland | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
081 | Ireland | X | X | ✔ | X | X | ✔ | X | Items will not be handed directly to addressees. | |
015 | Azerbaijan | ✔ | X | X | ✔ | X | X | X | (N) EMS items to some regions are not acceptable. | |
066.2 | Ascension | X | – | ✔ | – | – | ✔ | – | ||
001 | Afghanistan | X | – | X | X | – | X | – | ||
053 | United Arab Emirates | X | X | ✔ | X | X | ✔ | X | ||
004 | Algeria | X | X | ✔ | X | X | ✔ | X | ||
011 | Argentina | X | X | X | X | X | X | X | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
133.1 | Aruba | ✔ | – | ✔ | ✔ | – | ✔ | – | ||
003 | Albania | ✔ | – | ✔ | ✔ | – | ✔ | – | Delays will be experienced in the delivery of mail items in the country (territory). | |
012 | Armenia | ✔ | X | X | ✔ | X | X | – | Considerable delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
066.1 | Anguilla | ✔ | – | X | ✔ | – | X | – | ||
008 | Angola | ✔ | – | ✔ | ✔ | – | ✔ | – | ||
009 | Antigua and Barbuda | X | – | X | X | – | X | – | (N) Parcels to some regions are not acceptable. | |
060 | Andorra | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | ||
180 | Yemen | X | – | X | X | – | X | – | ||
083 | Israel | X | X | ✔ | X | X | ✔ | X | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees, so writing the addressee’s mobile phone number on the item is recommended. | |
084 | Italy | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | (N) EMS items to some regions are not acceptable. | Loading mail items onto airplanes is expected to take about 1 month due to the shortage of cargo space caused by the reduction of flights. Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. |
080 | Iraq | X | – | X | X | – | X | X | ||
079 | Iran | X | – | X | X | – | X | X | Delays will be experienced in the delivery of mail items in the country (territory). | |
077 | India | X | X | ✔ | X | X | ✔ | X | Delays will be experienced in the delivery of mail items in the country (territory). | |
078 | Indonesia | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
007.1 | Wake Island | * | X | ✔ | X | X | ✔ | – | (T) Among Air items, only some letter-post items are accepted. Check “Acceptance/non-acceptance of international mail to the United States, etc.” for details. | |
126 | Uganda | X | – | X | X | – | X | X | Delays will be experienced in the delivery of mail items in the country (territory). | |
174 | Ukraine | X | X | ✔ | X | X | ✔ | X | (N) Items to Crimea and Sevastopol are not acceptable. (N) EMS items to some regions are not acceptable. | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. |
127 | Uzbekistan | X | X | ✔ | X | X | ✔ | – | ||
175 | Uruguay | X | – | X | X | – | – | X | Delays will be experienced in the delivery of mail items in the country (territory). | |
066.14 | British Virgin Islands | X | – | X | X | – | X | – | Postal services are partially suspended in the country (territory). | |
054 | Ecuador | ✔ | – | X | ✔ | – | X | ✔ | Postal services are partially suspended in the country (territory). | |
051 | Egypt | ✔ | X | X | ✔ | X | X | ✔ | ||
056 | Estonia | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Items will not be handed directly to addressees. | |
056-2 | Eswatini | X | – | X | X | – | X | – | Delays will be experienced in the delivery of mail items in the country (territory). | |
057 | Ethiopia | X | – | X | X | – | X | X | ||
054-2 | Eritrea | X | – | ✔ | X | – | X | – | ||
052 | El Salvador | X | – | X | X | – | X | X | Delays will be experienced in the delivery of mail items in the country (territory). | |
014 | Austria | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
125 | Oman | X | – | ✔ | X | – | ✔ | X | ||
132 | Netherlands | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Items will not be handed directly to addressees. | |
133.4 | Bonaire, Saba and Sint Eustatius | ✔ | – | ✔ | ✔ | – | ✔ | – | ||
064 | Ghana | ✔ | – | X | ✔ | – | X | ✔ | ||
034 | Cape Verde | ✔ | – | ✔ | ✔ | – | ✔ | – | ||
065 | Guernsey | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | ||
073 | Guyana | X | – | X | X | – | X | – | Delays will be experienced in the delivery of mail items in the country (territory). | |
089 | Kazakhstan | ✔ | X | ✔ | ✔ | X | ✔ | – | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
138 | Qatar | ✔ | – | X | ✔ | – | X | ✔ | Delays will be experienced in the delivery of mail items in the country (territory). | |
060.1.1 | Guadeloupe | ✔ | – | ✔ | ✔ | – | ✔ | ✔ | ||
033 | Canada | * | X | ✔ | X | X | ✔ | X | (T) Among Air items, only some letter-post items are accepted. Check “Acceptance/non-acceptance of international mail to the United States, etc.” for details. (D) Loading mail items onto airplanes and ships is expected to take considerable time due to the shortage of cargo space caused by the reduced number of flights and sailings. | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. |
061 | Gabon | ✔ | – | X | ✔ | – | X | ✔ | (N) Parcels to some regions are not acceptable. (N) EMS items to some regions are not acceptable. | |
032 | Cameroon | X | – | ✔ | X | – | ✔ | – | ||
062 | Gambia | ✔ | – | ✔ | ✔ | – | ✔ | – | ||
088 | Cambodia | ✔ | – | ✔ | ✔ | – | ✔ | ✔ | ||
139 | North Korea | X | – | X | X | – | X | – | ||
101-2 | North Macedonia | ✔ | – | ✔ | ✔ | – | ✔ | X | Delays will be experienced in the delivery of mail items in the country (territory). | |
007.1 | Northern Mariana Islands | * | X | ✔ | X | X | ✔ | – | (T) Among Air items, only some letter-post items are accepted. Check “Acceptance/non-acceptance of international mail to the United States, etc.” for details. (D) Loading items onto ships is expected to take about one month. | |
070 | Guinea | X | – | X | X | – | X | – | ||
071 | Guinea-Bissau | ✔ | – | ✔ | ✔ | – | ✔ | – | ||
038 | Cyprus | X | – | ✔ | X | – | ✔ | X | Delays will be experienced in the delivery of mail items in the country (territory). | |
046 | Cuba | X | – | X | X | – | X | X | Delays will be experienced in the delivery of mail items in the country (territory). | |
133.2 | Curacao | ✔ | – | ✔ | ✔ | – | ✔ | – | Items will not be handed directly to addressees. | |
067 | Greece | X | X | ✔ | X | X | ✔ | X | Delays will be experienced in the delivery of mail items in the country (territory). | |
092 | Kiribati | X | – | ✔ | X | – | – | – | ||
091 | Kyrgyz | X | X | ✔ | X | X | ✔ | – | ||
069 | Guatemala | X | – | X | X | – | X | – | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
007.1 | Guam | * | X | ✔ | X | X | ✔ | X | (T) Among Air items, only some letter-post items are accepted. Check “Acceptance/non-acceptance of international mail to the United States, etc.” for details. (D) Loading items onto ships is expected to take about one month. (N) EMS items to some regions are not acceptable. | |
093 | Kuwait | X | X | X | X | X | X | X | ||
124.1 | Cook Islands | ✔ | – | ✔ | ✔ | – | ✔ | ✔ | (N) EMS items to some regions are not acceptable. | |
047.2 | Greenland | ✔ | X | ✔ | ✔ | X | ✔ | – | ||
013.1 | Christmas Island | X | – | ✔ | X | – | ✔ | – | ||
068 | Grenada | X | – | X | X | – | X | – | Delays will be experienced in the delivery of mail items in the country (territory). | |
045 | Croatia | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Items will not be handed directly to addressees. | |
066.4 | Cayman Islands | ✔ | – | X | ✔ | – | X | – | (N) Parcels to some regions are not acceptable. | |
090 | Kenya | ✔ | X | X | ✔ | X | X | ✔ | (N) EMS items to some regions are not acceptable. | Delays will be experienced in the delivery of mail items in the country (territory). |
044 | Ivory Coast | ✔ | – | X | ✔ | – | X | ✔ | (N) Parcels to some regions are not acceptable. | |
013.2 | Cocos (Keeling) Islands | X | – | ✔ | X | – | ✔ | – | ||
043 | Costa Rica | X | – | X | X | – | X | X | Items will not be handed directly to addressees. | |
92-2 | Kosovo | ✔ | X | ✔ | ✔ | X | ✔ | – | ||
040 | Comoros Islands | X | – | X | X | – | X | – | ||
039 | Colombia | X | X | X | X | X | X | X | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
041 | Congo | X | – | ✔ | X | – | X | – | (N) Parcels to some regions are not acceptable. | |
138-2 | The Democratic Republic of the Congo | ✔ | – | ✔ | ✔ | – | ✔ | – | ||
007.1 | Saipan | * | X | ✔ | X | X | ✔ | X | (T) Among Air items, only some letter-post items are accepted. Check “Acceptance/non-acceptance of international mail to the United States, etc.” for details. (N) EMS items are not acceptable in part of regions. | |
010 | Saudi Arabia | X | X | ✔ | X | X | ✔ | X | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
124-2 | Independent State of Samoa | ✔ | – | ✔ | ✔ | – | ✔ | – | Delays will be experienced in the delivery of mail items in the country (territory). | |
147 | Sao Tome and Principe | ✔ | – | ✔ | ✔ | – | ✔ | – | ||
183 | Zambia | X | – | X | X | – | ✔ | – | ||
060.1.5 | St. Pierre and Miquelon | X | X | X | X | X | X | X | ||
144 | San Marino | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | ||
150 | Sierra Leone | X | – | X | X | – | X | X | (N) EMS items to some regions are not acceptable. | |
048 | Djibouti | X | – | X | X | – | X | X | ||
066.6 | Gibraltar | ✔ | X | ✔ | ✔ | X | ✔ | – | ||
065 | Jersey | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | ||
086 | Jamaica | X | – | X | X | – | X | X | Delays will be experienced in the delivery of mail items in the country (territory). | |
063 | Georgia | X | X | ✔ | X | X | ✔ | – | Considerable delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
160 | Syria | X | – | X | X | – | X | X | ||
133.3 | Saint Maarten | ✔ | – | ✔ | ✔ | – | ✔ | – | ||
184 | Zimbabwe | X | – | X | X | – | X | X | Delays will be experienced in the delivery of mail items in the country (territory). | |
157 | Switzerland | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
156 | Sweden | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Items will not be handed directly to addressees. | |
154 | Sudan | ✔ | – | X | ✔ | – | X | ✔ | (N) EMS items to some regions are not acceptable. | Delays will be experienced in the delivery of mail items in the country (territory). |
055 | Spain | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | (D) Loading mail items onto airplanes is expected to take considerable time due to the shortage of cargo space caused by the reduction of flights. | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. |
158 | Suriname | ✔ | – | X | ✔ | – | X | – | Delays will be experienced in the delivery of mail items in the country (territory). | |
155 | Sri Lanka | ✔ | X | X | ✔ | X | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory). | |
151-2 | Slovakia | ✔ | X | ✔ | ✔ | X | ✔ | X | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
152 | Slovenia | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
149 | Seychelles | X | – | ✔ | X | – | ✔ | – | Delays will be experienced in the delivery of mail items in the country (territory). | |
072 | Equatorial Guinea | ✔ | – | ✔ | ✔ | – | ✔ | – | ||
148 | Senegal | X | – | ✔ | X | – | ✔ | X | Delays will be experienced in the delivery of mail items in the country (territory). | |
181 | Serbia | ✔ | X | ✔ | ✔ | X | ✔ | – | ||
066.11 | St. Helena | ✔ | – | ✔ | ✔ | – | ✔ | – | ||
066.10 | Saint Christopher and Nevis | X | – | X | X | – | X | – | (N) Parcels to some regions are not acceptable. | |
145 | Saint Vincent | X | – | X | X | – | X | – | Delays will be experienced in the delivery of mail items in the country (territory). | |
143 | Saint Lucia | X | – | X | X | – | X | – | Delays will be experienced in the delivery of mail items in the country (territory). | |
153 | Somalia | X | – | X | X | – | X | – | ||
146 | Solomon Islands | X | – | ✔ | X | – | ✔ | X | (N) EMS items to some regions are not acceptable. | |
066.13 | Turks and Caicos | ✔ | – | X | ✔ | – | X | – | ||
161 | Tajikistan | ✔ | X | ✔ | ✔ | X | ✔ | – | ||
162 | Tanzania (United Rep.) | ✔ | – | X | ✔ | – | X | ✔ | (N) EMS items to some regions are not acceptable. | |
164 | Czech Republic | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. Services are suspended at post offices in areas shut down due to COVID-19. | |
163 | Chad | X | – | X | X | – | X | – | ||
035 | Central Africa | X | – | X | X | – | X | – | ||
170 | Tunisia | ✔ | – | ✔ | ✔ | – | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory). | |
036 | Chile | X | X | X | X | X | X | X | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
173 | Tuvalu | X | – | ✔ | X | – | ✔ | – | ||
047 | Denmark | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Items will not be handed directly to addressees. | |
005 | Germany | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | (D) Loading mail items onto airplanes is expected to take considerable time due to the shortage of cargo space caused by the reduction of flights. | Items will not be handed directly to addressees. |
167 | Togo | ✔ | – | ✔ | ✔ | – | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
050 | Dominica | ✔ | – | X | ✔ | – | X | – | ||
049 | Dominican Republic | X | – | X | X | – | X | – | ||
066.12 | Tristan da Cunha | X | – | X | X | – | X | – | ||
169 | Trinidad and Tobago | X | – | ✔ | X | – | ✔ | X | Delays will be experienced in the delivery of mail items in the country (territory). | |
171 | Turkmenistan | X | X | X | X | X | X | – | Postal services are partially suspended in the country (territory). | |
172 | Turkey | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory). | |
168 | Tonga | X | – | ✔ | X | – | ✔ | – | Delays will be experienced in the delivery of mail items in the country (territory). | |
122 | Nigeria | ✔ | – | X | ✔ | – | X | ✔ | Delays will be experienced in the delivery of mail items in the country (territory). | |
118 | Nauru | X | – | ✔ | X | – | ✔ | – | ||
117 | Namibia | X | – | X | X | – | X | – | ||
060.2.4 | French Southern and Antarctic Territories | ✔ | – | ✔ | ✔ | – | ✔ | – | ||
120 | Nicaragua | X | – | X | X | – | X | – | ||
121 | Niger | X | – | X | X | – | X | – | (N) Parcels to some regions are not acceptable. | |
60.2.1 | New Caledonia | X | – | ✔ | X | – | ✔ | X | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
124 | New Zealand | ✔ | X | X | ✔ | X | X | ✔ | (D) Loading items onto airplanes is expected to take about two to three weeks due to the shortage of loading space caused by the reduction of flights. (N) EMS items to some regions are not acceptable. | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. |
119 | Nepal | X | – | X | X | – | X | X | (N) EMS items to some regions are not acceptable. | Delays will be experienced in the delivery of mail items in the country (territory). |
013.3 | Norfolk Island | X | – | ✔ | X | – | ✔ | – | ||
123 | Norway | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | ||
066.3 | Bermuda | X | – | X | X | – | X | – | Delays will be experienced in the delivery of mail items in the country (territory). | |
017 | Bahrain | X | X | – | X | X | – | X | ||
074 | Haiti | X | – | X | X | – | X | – | ||
128 | Pakistan | X | X | X | X | X | X | X | (N) EMS items to some regions are not acceptable. | Delays will be experienced in the delivery of mail items in the country (territory). |
177 | Vatican | ✔ | X | ✔ | ✔ | X | ✔ | – | Delays will be experienced in the delivery of mail items in the country (territory). | |
129 | Panama | ✔ | – | X | ✔ | – | X | ✔ | ||
176 | Vanuatu | X | – | ✔ | X | – | – | – | Delays will be experienced in the delivery of mail items in the country (territory). | |
016 | Bahamas | X | – | X | X | – | X | – | ||
130 | Papua New Guinea | X | – | ✔ | X | – | ✔ | X | (N) EMS items to some regions are not acceptable. | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. |
128-2 | Palau | * | X | ✔ | X | X | ✔ | – | (T) Among Air items, only some letter-post items are accepted. Check “Acceptance/non-acceptance of international mail to the United States, etc.” for details. (D) Loading items onto ships is expected to take about one month. | |
131 | Paraguay | X | X | X | X | X | X | X | ||
019 | Barbados | X | – | X | X | – | X | X | Delays will be experienced in the delivery of mail items in the country (territory). | |
076 | Hungary | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory). | |
018 | Bangladesh | X | X | ✔ | X | X | ✔ | X | ||
166 | East Timor | X | – | ✔ | X | – | ✔ | – | ||
066.9 | Pitcairn | ✔ | – | ✔ | ✔ | – | X | – | ||
058 | Fiji | X | – | ✔ | X | – | ✔ | X | ||
059 | Finland | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | ||
024 | Bhutan | ✔ | – | ✔ | ✔ | – | ✔ | ✔ | (N) EMS items to some regions are not acceptable. | Considerable delays will be experienced in the delivery of mail items in the country (territory). |
007.2 | Puerto Rico | * | X | ✔ | X | X | ✔ | X | (T) Among Air items, only some letter-post items are accepted. Check “Acceptance/non-acceptance of international mail to the United States, etc.” for details. | |
047.1 | Faroe Islands | ✔ | – | ✔ | ✔ | – | ✔ | – | ||
066.5 | Falkland | ✔ | – | ✔ | ✔ | – | ✔ | – | ||
060.1.2 | French Guiana | X | – | X | X | – | X | X | ||
060.2.2 | French Polynesia | X | – | ✔ | X | – | ✔ | – | ||
027 | Brazil | X | X | X | X | X | ✔ | X | Considerable delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
060 | France | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | (D) Loading mail items onto airplanes is expected to take about 1 month due to the shortage of cargo space caused by the reduction of flights. | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. |
029 | Bulgaria | ✔ | – | ✔ | ✔ | – | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory). | |
030 | Burkina Faso | X | – | X | X | – | X | – | Delays will be experienced in the delivery of mail items in the country (territory). | |
028 | Brunei | X | – | X | X | – | X | X | (N) EMS items to some regions are not acceptable. | |
031 | Burundi | X | – | X | X | – | X | – | ||
007.2 | Virgin Islands | * | X | ✔ | X | X | ✔ | X | (T) Among Air items, only some letter-post items are accepted. Check “Acceptance/non-acceptance of international mail to the United States, etc.” for details. | |
007.2 | American Samoa | * | X | ✔ | X | X | ✔ | – | (T) Among Air items, only some letter-post items are accepted. Check “Acceptance/non-acceptance of international mail to the United States, etc.” for details. | |
179 | Viet Nam | ✔ | – | ✔ | ✔ | – | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the following area. Ha Noi (100000-159999), Hai Phong (180000-189999), Quang Ninh (200000-209999), Soc Trang (950000-959999), Hung Yen (160000-169999), Quang Binh (510000-519999), Quang Nam (560000-569999), Da Nang (550000-559999), Hau Giang (910000-919999), Binh Dinh (590000-599999), Bac Giang (230000-239999), Hue (530000-539999), Thai Nguyen (250000-259999), Ninh Thuan (660000-669999), Kien Giang (920000-929999), Quang Tri (520000-529999), Ha Tinh (480000-489999), Nghe An (460000-479999), Ninh Binh (430000-439999), Ho Chi Minh (700000-769999), Thanh Hoa (440000-459999), Binh Duong (820000-829999), Khanh Hoa (650000-659999), Dac Lac (630000-639999), Dong Nai (810000-819999), Tra Vinh (940000-949999), Lang Son (240000-249999), Long An (850000-859999), Can Tho(900000-909999), Bac Ninh (220000-229999) | |
023 | Benin | X | – | X | X | – | X | – | (N) Parcels to some regions are not acceptable. | |
178 | Venezuela | X | – | X | X | – | X | X | ||
020 | Belarus | ✔ | X | ✔ | ✔ | X | ✔ | X | Delays will be experienced in the delivery of mail items in the country (territory). | |
022 | Belize | X | – | X | X | – | X | – | ||
134 | Peru | X | X | ✔ | X | X | ✔ | X | Delivery is suspended except for the Lima metropolitan area. Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
021 | Belgium | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
136 | Poland | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
025-2 | Bosnia and Herzegovina | ✔ | – | ✔ | ✔ | – | ✔ | – | Delays will be experienced in the delivery of mail items in the country (territory). | |
185 | North Islands | X | X | ✔ | X | X | ✔ | – | ||
026 | Botswana | X | – | X | X | – | X | X | (N) EMS items to some regions are not acceptable. | Delays will be experienced in the delivery of mail items in the country (territory). |
025 | Bolivia | X | – | X | X | – | X | – | ||
137 | Portugal | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
075 | Honduras | X | – | X | X | – | X | X | Delays will be experienced in the delivery of mail items in the country (territory). | |
108-2 | Marshall Islands | * | X | ✔ | X | X | ✔ | – | (T) Among Air items, only some letter-post items are accepted. Check “Acceptance/non-acceptance of international mail to the United States, etc.” for details. (D) Loading items onto ships is expected to take about one month. (N) Registered post letters are not acceptable. | |
037.2 | Macao | ✔ | – | ✔ | ✔ | – | ✔ | ✔ | ||
102 | Madagascar | ✔ | – | ✔ | ✔ | – | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory). | |
104 | Malawi | X | – | X | X | – | ✔ | – | Postal services are partially suspended in the country (territory). | |
106 | Mali | X | – | X | X | – | X | – | ||
107 | Malta | ✔ | X | ✔ | ✔ | X | ✔ | X | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
060.1.3 | Martinique | X | – | X | X | – | X | X | ||
103 | Malaysia | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. Delivery service is suspended to premises or areas shut down due to COVID-19. | |
065 | Isle of Man | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | ||
111-2 | Federated States of Micronesia | * | X | ✔ | X | X | ✔ | – | (T) Among Air items, only some letter-post items are accepted. Check “Acceptance/non-acceptance of international mail to the United States, etc.” for details. (D) Loading items onto ships is expected to take about one month. (N) Registered post letters are not acceptable. | |
007.1 | Midway Islands | * | X | ✔ | X | X | ✔ | – | (T) Among Air items, only some letter-post items are accepted. Check “Acceptance/non-acceptance of international mail to the United States, etc.” for details. | |
002 | South Africa | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | ||
154-2 | South Sudan | X | – | ✔ | X | – | ✔ | – | ||
116 | Myanmar | ✔ | – | ✔ | ✔ | – | ✔ | ✔ | (N) EMS items to some regions are not acceptable. | Delays will be experienced in the delivery of mail items in the country (territory). |
111 | Mexico | ✔ | X | X | ✔ | X | X | ✔ | Considerable delays will be experienced in the delivery of mail items in the country (territory). | |
109 | Mauritius | ✔ | – | ✔ | ✔ | – | ✔ | ✔ | Considerable delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
110 | Mauritania | X | – | X | X | – | X | – | Acceptance of inbound mail items is suspended. | |
115 | Mozambique | X | – | ✔ | X | – | ✔ | – | (N) Parcels to some regions are not acceptable. | |
113 | Monaco | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | ||
105 | Maldives | X | – | X | X | – | X | X | (N) EMS items to some regions are not acceptable. | |
112 | Moldova | X | X | ✔ | X | X | ✔ | – | ||
108 | Morocco | X | – | ✔ | X | – | ✔ | X | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
114 | Mongolia | X | – | X | X | – | X | X | Delays will be experienced in the delivery of mail items in the country (territory). | |
114-2 | Montenegro | ✔ | X | ✔ | ✔ | X | ✔ | – | ||
066.8 | Montserrat | X | – | ✔ | X | – | ✔ | – | ||
087 | Jordan | X | – | ✔ | X | – | ✔ | X | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
094 | Lao People’s Democratic Republic | X | – | ✔ | X | – | ✔ | X | ||
096 | Latvia | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
100 | Lithuania | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. | |
085 | Libya | X | – | X | X | – | X | – | ||
099 | Liechtenstein | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | ||
098 | Liberia | ✔ | – | X | ✔ | – | X | – | ||
140 | Romania | X | – | ✔ | X | – | ✔ | X | Delays will be experienced in the delivery of mail items in the country (territory). | |
101 | Luxembourg | ✔ | X | ✔ | ✔ | X | ✔ | ✔ | Delays will be experienced in the delivery of mail items in the country (territory), and items will not be handed directly to addressees. Letter post delivery is temporarily suspended. | |
142 | Rwanda | X | – | X | X | – | X | X | Delivery service to Rusizi area is temporarily suspended. | |
095 | Lesotho | X | – | X | X | – | X | – | ||
097 | Lebanon | ✔ | – | X | ✔ | – | X | ✔ | Delays will be experienced in the delivery of mail items in the country (territory). | |
060.1.4 | Reunion | X | – | ✔ | X | – | ✔ | X | ||
141 | Russian Federation | X | X | ✔ | X | X | ✔ | X | (N) EMS items to some regions are not acceptable. | Delays will be experienced in the delivery of mail items in the country (territory). |
060.2.3 | Wallis and Futuna | X | – | X | X | – | ✔ | – |
JP Post / EMS
Countries and territories to which acceptance of mail is temporarily suspended because of the novel coronavirus pandemic
We are temporarily suspending acceptance of mail items destined to the following countries/territories.
Asia (9) | Europe (25) | North and Central America (29) | Africa (41) |
Afghanistan India Maldives | Ireland Azerbaijan Albania Kyrgyz | United States of America 4 Aruba El Salvador Puerto Rico4 Montserrat | Ascension Algeria Congo3 |
Middle East (7) | |||
United Arab Emirates Israel Saudi Arabia Turkey Jordan | |||
Oceania (26) | |||
Wake Island4 | |||
Tuvalu Pitcairn3 | |||
South America (3) | |||
Guyana Brazil5 Peru |
1 Airmail services: Letter-post items by air, international ePackets, greeting cards, aerogrammes, D-mail and parcel-post items by air. Letter-post items are letters, postcards, small packets, printed matter, special mailbags (M-bags) and mail for the blind.
2 Besides EMS and Airmail, acceptance of surface letter-post items destined to these countries is temporarily suspended.
3 Besides EMS and Airmail, acceptance of surface parcel-post items destined to these countries is temporarily suspended.
4 Among airmail services, only some letter-post items such as letters, postcards and mail for the blind by air are accepted.
5 Besides EMS and Airmail, acceptance of surface letter-post items destined to Brazil continues to be suspended.
*Acceptance of all mail items has been temporarily suspended. Only acceptance of surface items is being resumed from June 19, 2020.
2 All types of mail (38 countries/territories)
Asia (5) | Oceania (1) | South America (9) | Africa (12) |
Indonesia China6 Nepal Bhutan Mongolia | New Zealand | Argentina Uruguay Ecuador Colombia Suriname Chile Paraguay French Guiana Venezuela | Gabon Central Africa Tunisia Mali Mauritania |
Europe (1) | |||
Serbia | |||
North and Central America (5) | |||
Guatemala | |||
Middle East (5) | |||
Iraq Cyprus Kuwait Syria Bahrain |
6 Only some letter-post items such as letters, postcards and mail for the blind by air are accepted.
3 SAL mail7
All 86 countries and territories to which we provide SAL service.
7 SAL mail services: Letter-post items by SAL, International ePacket Light, P-mail and parcel-post items by SAL. Letter-post items are small packets, printed matter and special mailbags (M-bags).